Privacy Policy

Who we are

NutriExact is a brand operated by Simply Happy Company Limited, a company registered in Thailand. We supply freeze-dried Thai tropical fruit powders to food manufacturers, nutraceutical brands, and cosmetics companies. Contact: info@nutriexact.com

Data we collect

When you submit the contact form at nutriexact.com/contact/, we collect:

• Name
• Company name
• Email address
• Country (optional)
• Product interest (optional)
• Inquiry type
• Message content (optional)

We do not collect payment data, tracking cookies, or data from third-party sources.

How we use your data

We use the data submitted through the contact form solely to respond to your inquiry. We do not use it for marketing, profiling, or automated decision-making. We do not sell or share your data with third parties, except as required to transmit the email (via Resend, our transactional email provider).

Legal basis (GDPR)

Processing is based on our legitimate interest (Article 6(1)(f) of GDPR Regulation (EU) 2016/679) in responding to business inquiries. If you are located in the EU or EEA, you have the right to access, rectify, or erase your personal data, and the right to object to processing.

Retention

Contact form submissions are retained in our email inbox for up to 3 years, consistent with normal business correspondence. You may request deletion at any time.

Third-party processors

We use Resend (resend.com) to transmit contact form emails. Resend processes the data in transit. No other third-party processors have access to your personal data from this website.

Your rights

To exercise any of your data rights (access, rectification, erasure, portability, objection), contact us at info@nutriexact.com. We will respond within 30 days. If you are unsatisfied with our response, you may lodge a complaint with your national data protection authority.